Get in Touch With Us
This is the page to use when you want to reach the editorial team behind Top Sweepstakes Casinos — to flag an error, ask how we rate a sweepstakes casino, question a redemption term we have described, or tell us something we got wrong about availability in your state. Messages go to a person, not a ticket queue with a canned reply.
Email us directly
The fastest route is email: [email protected]. We aim to reply within two business days. Corrections that affect published facts — a changed redemption minimum, a state that an operator no longer serves, an offer that has expired — are prioritized over general correspondence.
Include as much of the following as applies, and you will get a useful answer instead of a request for more information:
- The page URL on bidg.org you are writing about
- The operator name, if your message concerns one specific site
- Your state, if the question is about eligibility or availability
- A screenshot or a link to the operator's official rules or terms, if you are reporting a discrepancy
- Whether you want a reply, or are simply passing on information
What we can help with — and what we can't
We are an independent comparison publisher. We do not operate any sweepstakes casino or social casino, we cannot access your player account, and we cannot process, expedite or overturn a prize redemption.
| Write to us about | Go to the operator instead |
|---|---|
| Errors or outdated details in our reviews and comparison tables | Account verification (KYC) documents and status |
| How we assess and rank sweepstakes operators | Sweeps Coins balances, missing coins or bonus disputes |
| Questions about the dual-currency model in general terms | Redemption requests, processing times and payment failures |
| Suggestions for operators or topics to cover | Self-exclusion and account closure requests |
| Partnership, advertising and media enquiries | Anything requiring access to your personal account data |
If you have a formal sweepstakes complaint, start with the operator's own complaints procedure set out in its terms and conditions. Tell us about it too — a pattern of unresolved complaints is something we factor into how we write about a platform.
How our commercial relationships work
Some links on Top Sweepstakes Casinos are commercial. If you sign up with an operator through one of them, we may earn a commission at no cost to you. That arrangement does not buy a position, a rating or a favorable sentence. Ranking is editorial, and we will write about a drawback whether or not a brand pays us. If you think a page reads otherwise, that is exactly the kind of message worth sending.
Questions about specific operators we cover
Most reader mail concerns one of the platforms in our rankings. Below is what we can and cannot speak to for the three most-asked-about names, so you know where to direct your message. Offers change often; always read the official rules on the operator's own site before you act on anything.
Spinblitz
Our highest-rated listing (editorial rating 10.0) and, unsurprisingly, the one that generates the most questions. Its headline promotion is 100 Million Gold Coins with the BLITZ JACKPOT. Gold Coins are the play-for-fun currency — they carry no prize value and cannot be redeemed, no matter how large the number looks. Only Sweeps Coins, obtained through promotions, bundled with purchases or via the no-purchase entry method, can be put toward prize redemption once any promotional playthrough is met. Limitation worth stating plainly: a very large Gold Coin headline tells you nothing about the Sweeps Coins side, which is the part that matters if redemption is your interest. We cannot tell you whether Spinblitz accepts players from your state — check its eligibility list, which can change without notice.
Lone Star
Rated 9.8, with a welcome offer advertised as up to 500k GC and 105 Free SC. The reason readers ask about it is the word "up to": tiered welcome bundles usually release value in stages tied to purchases or consecutive daily logins, so the top figure is rarely what lands in an account on day one. Limitation: the structure is harder to evaluate at a glance than a flat offer, and free Sweeps Coins still carry playthrough conditions before redemption is possible. If you have read the current official rules and they differ from what we have published, send them over.
Casino.Click
Rated 9.7, promoting 150 extra coins and 10 free spins at signup. It is a deliberately small welcome package compared with others on our list, which suits people who want to look around before committing anything — but it also means the free-play runway is short, and free spins are typically locked to a specific title with their own terms. Limitation: modest starting value, so daily rewards and ongoing promotions matter more here than the signup offer does.
Other platforms in our rankings — including SplashCoins, Free Spins, Lucky.me, Crown Coins, Crash Duel, Spree and Mr Goodwin — are covered across the site, and we are happy to answer questions on any of them by email.
Money questions we get asked most
Participation does not require payment. Legitimate sweepstakes promotions include a no-purchase-necessary method of entry, commonly a mail-in request set out in the official rules, alongside daily login bonuses and free Sweeps Coins drops. Buying a Gold Coin package is optional and is a purchase of play currency; any Sweeps Coins included are promotional.
- Paying in. US platforms commonly support debit cards, ACH or online bank transfer, and in some cases online payment services. Availability differs by operator and can change.
- Getting paid out. Prize redemption typically runs to a bank account via ACH, or in some cases to gift cards. Expect a minimum redemption threshold, a per-request or per-period cap, and identity verification before the first payout clears.
- Timing. Processing times vary by operator and method, and verification review usually adds time to a first redemption. Nobody should promise instant payouts.
- Taxes. Prize redemptions may be taxable under federal and state rules. Keep your own records and consult official guidance or a tax professional — we cannot advise on your situation.
If an operator's published minimums, fees or processing windows do not match what we have on the site, that is a correction we want.
What these sites actually offer
Because this is a contact page, the short version: the libraries on the platforms we list are built mostly from slots — low-volatility titles that pay small and often, high-volatility titles that pay rarely and larger, and progressive jackpot games where a shared pool builds across players. Alongside them sit table-style games such as blackjack, roulette and video poker, crash and instant-win formats, and on some platforms live dealer rooms streamed with a human host. Nearly all of it is built for phones first.
Return to player figures are worth asking about, and we do get asked. RTP is a long-run theoretical percentage published by the game studio, not a forecast for your session, and it does not translate cleanly into sweepstakes play because the currency in play is promotional. Treat a high published RTP as one input, not a promise. Outcomes are chance-based.
The other products these operators run
Several companies behind sweepstakes casinos also run purely social casino apps with no prize redemption at all — entertainment-only play, coins bought for fun. Some run sportsbook-style prediction or pick'em products under separate rules, and some operate licensed real-money brands in states where those are permitted, under an entirely different legal framework and a different set of consumer protections. They may share a name or a logo and still be distinct products with distinct terms. If you are unsure which product you signed up for, that is a fair question to email us about.
Eligibility, state rules and where we stop
Sweepstakes casinos operate under a promotional sweepstakes model, not as licensed real-money online casinos, and they are governed largely at state level. Availability varies by state: some states restrict or prohibit these promotions, some have taken enforcement action, and operators also choose for themselves which states to serve based on their own legal assessment. Laws change often. Verify current availability with the operator before you sign up.
Age minimums are typically 18 or over, though some operators set 21 in all states or in particular ones. Geolocation checks are standard. Identity verification — government photo ID, sometimes proof of address, details matching your account — is normally required before a first prize redemption.
We will not tell you that a given site is definitely legal for you to use, and any email asking us to confirm that will get the same answer: read the operator's terms and official rules, and check your own state's position. That is not evasion, it is the only honest response from a publisher that is not your attorney.
Responsible play — and how to raise a concern
If your message is about your own play or someone else's, say so at the top and we will respond accordingly. Operators are required to offer tools such as self-exclusion, purchase and deposit limits, and account cooldowns — use them through the operator directly, since we cannot action them for you. Third-party blocking software can restrict access across devices. In the US, the National Council on Problem Gambling operates a confidential 24/7 helpline, and Gamblers Anonymous runs meetings nationwide and online.
We also cover gambling markets beyond the US sweepstakes model; readers arriving from outside the States sometimes want our coverage of UK casinos outside GamStop instead, which sits under a completely different regulatory regime.
How we reach our verdicts
Ratings on Top Sweepstakes Casinos are editorial scores set by our team, not aggregated customer reviews. We research published information: official rules, terms and conditions, stated redemption minimums and processing times, eligible-state lists, game libraries and provider line-ups, support channels and responsible play tooling. We do not claim to have deposited, played or redeemed at these platforms, and we do not present advertised speeds as measured results. Our last full fact-check of the core listings was Sep 24, 2026, and pages are revisited as terms change. Commission never determines position.
Before you write
Check whether the answer is already on the operator's official rules page — redemption minimums, eligible states, age requirement and playthrough terms all live there and are the authoritative version. If it isn't, or if it contradicts us, email [email protected] with the page link and what you found. Corrections from readers are one of the more reliable ways this site stays accurate, and they are always welcome.
Written and maintained by Vanessa Bennett and the Top Sweepstakes Casinos editorial team.